One of the things I started this blog for was to have a place to rant a little but also help a little if I can ...
Customers visits are one off the most important visits to a company there is...it should bring excitement ..someone is interested in your product..intersted enough to make the effort to coem and see you...to kick the tyres...the least you can do is be well prepared...make sure the site is tidy...I am not in to the last minute polish because that can be seen through..there needs to be a good level off cleanliness and order to the site at all times..it shows pride in the work place..hence a healthy culture...something I wish I could improve here ....the other thing I find usful is to rehearse what is going to be said to the customers...and think through the questions that you will be asked....have your presentations answer them first...make sure everyone has the same game plan...set the outcome from the meeting in everyones mind, so they can craft there questions...is there inteligence you need from the customer...if so get the most unlikeliest person to ask the questions...i.e if it is a commercial question get the tech geeks to ask it..and vice a versa..it will get a better responce....it helps to make sure that those who are asking the questions can understand the responce....
well another weekend and another session off house hunting...I said to the trouble and strife we need to have an easier weekend ..so she books 5 houses to see...thats a wife for you...
have a great weekend..and keep the questions coming...
slainte
Keltie
This a record of my life, work and play as a Serial Entrepreneur, raised over £150 million and founded / co-founded six companies, listed one on the AIM and made trade sales of three others.
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